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The Importance of Customer Care

Apr 26, 2016 - As the commercial market becomes increasingly consumer-centric, nonprofits should learn from existing customer care best practices to keep their donors satisfied. Treating... As the commercial market becomes increasingly consumer-centric, nonprofits should learn from existing customer care best practices to keep their donors satisfied. Treating everyone the organization works with - from volunteers to vendors - with consistent levels of respect and quality...
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Payment Cycle Comparison - North America ACH vs. UK Direct Debit

Dec 1, 2015 - This infographic summarizes the primary differences between North American ACH and U.K Direct Debit, giving you a graphic comparison of the payment... This infographic summarizes the primary differences between North American ACH and U.K Direct Debit, giving you a graphic comparison of the payment cycle for...
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[UPDATED] What Does EMV Chip Card Adoption Mean for Nonprofits Worldwide?

Aug 24, 2017 - Credit card fraud - both at the point of sale and online - has increased in recent years. In fact, total global... Credit card fraud - both at the point of sale and online - has increased in recent years. In fact, total global payment-card fraud losses reached $22.84 billion in 2015. The U.S. is one of the last developed nations to...
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Payment Processing 101

Jul 27, 2016 - In order to use online fundraising to encourage donations, you must have an efficient payment processing system. Factors to consider include: Interface... In order to use online fundraising to encourage donations, you must have an efficient payment processing system. Factors to consider include: Interface Giving should be easy - if it’s not, you may lose precious donations. When deciding on a payment...
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Future of Mobile Banking and Payments

Aug 25, 2017 - Mobile payments and wallets are hot topics in the payment space, with a variety of providers and options competing for consumer’s attention.... Mobile payments and wallets are hot topics in the payment space, with a variety of providers and options competing for consumer’s attention. Growth is still slower than anticipated, but mobile wallets, contactless payments and tap-to-pay technology are poised for...
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Payment Journey Infographic Payment Journey Infographic Payment Journey Infographic Payment Journey Infographic Payment Journey Infographic Payment Journey Infographic

The Payment Journey: From the Donor to Your Nonprofit

Jul 10, 2018 - There are a lot of steps involved in getting donations from the cardholder to your bank account, and we know it can... There are a lot of steps involved in getting donations from the cardholder to your bank account, and we know it can get a little confusing. iATS makes the payment journey a simple one by keeping everything in one place....
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