The Importance of Customer Care Apr 26, 2016 - As the commercial market becomes increasingly consumer-centric, nonprofits should learn from existing customer care best practices to keep their donors satisfied. Treating... As the commercial market becomes increasingly consumer-centric, nonprofits should learn from existing customer care best practices to keep their donors satisfied. Treating everyone the organization works with - from volunteers to vendors - with consistent levels of respect and quality... Read More
Payment Cycle Comparison - North America ACH vs. UK Direct Debit Dec 1, 2015 - This infographic summarizes the primary differences between North American ACH and U.K Direct Debit, giving you a graphic comparison of the payment... This infographic summarizes the primary differences between North American ACH and U.K Direct Debit, giving you a graphic comparison of the payment cycle for... Read More
[UPDATED] What Does EMV Chip Card Adoption Mean for Nonprofits Worldwide? Aug 24, 2017 - Credit card fraud - both at the point of sale and online - has increased in recent years. In fact, total global... Credit card fraud - both at the point of sale and online - has increased in recent years. In fact, total global payment-card fraud losses reached $22.84 billion in 2015. The U.S. is one of the last developed nations to... Read More
Payment Processing 101 Jul 27, 2016 - In order to use online fundraising to encourage donations, you must have an efficient payment processing system. Factors to consider include: Interface... In order to use online fundraising to encourage donations, you must have an efficient payment processing system. Factors to consider include: Interface Giving should be easy - if it’s not, you may lose precious donations. When deciding on a payment... Read More
Future of Mobile Banking and Payments Aug 25, 2017 - Mobile payments and wallets are hot topics in the payment space, with a variety of providers and options competing for consumer’s attention.... Mobile payments and wallets are hot topics in the payment space, with a variety of providers and options competing for consumer’s attention. Growth is still slower than anticipated, but mobile wallets, contactless payments and tap-to-pay technology are poised for... Read More
The Payment Journey: From the Donor to Your Nonprofit Jul 10, 2018 - There are a lot of steps involved in getting donations from the cardholder to your bank account, and we know it can... There are a lot of steps involved in getting donations from the cardholder to your bank account, and we know it can get a little confusing. iATS makes the payment journey a simple one by keeping everything in one place.... Read More